Dr. Laura Witte
Health disparities remain ubiquitous in the United States despite initiatives by the federal government and other organizations. A long-term solution for health inequity is needed in order to help improve patient outcomes for all. The purpose of this review is to examine if racial, gender, or multifactorial concordance (eg race, age, gender, education, language) between patient and provider leads to a better patient experience and improved health outcomes. A PubMed search for articles published between 2006 and 2021 resulted in 24 studies that met inclusion criteria. The results from these studies were inconsistent in determining an association between patient-provider concordance and patient outcomes. By conducting further research, improving cultural competency and communication training programs, and diversifying the healthcare professions, the potential negative impact of discordant patient-provider relationships may be minimized. The end result would be increased access to quality health care for all patients and progress towards health equity.
Otte SV. Improved Patient Experience and Outcomes: Is Patient-Provider Concordance the Key?. Lynchburg Journal of Medical Science. 2021; 4(1).
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