Dr. Tom Colletti
Objective: To assess the impact of independent APP access clinics at a large surgical spine practice on the volume of new patients seen, lag time, and CGCAHPs scores.
Methods: Data was collected and analyzed before and after the use of APP clinics. Data collected includes the number of new patients seen, lag time, and CGCAHPs scores.
Results: There was a 124% increase in the number of new patients seen. Lag time decreased from 14 days to 10 days. CGCAHPS increased from 82.2% to 90.5%.
Conclusion: The use of APPs as a triage system for a surgical spine service has positive implications. This data suggests that APPs can increase the number of new patients seen in the practice and improve access to care while maintaining and improving patient satisfaction scores.
Bellman M. Advanced Practice Providers: An Innovative Team-Based Approach to Spine Care Delivery. University of Lynchburg DMSc Doctoral Project Assignment Repository. 2022; 4(4).
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